Returns & Exchanges
At Cap-it, we want you to love your new look, so we offer a hassle-free 30-day return policy for all unworn apparel and accessories. Simply ensure items are in their original condition with tags attached to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging and include the printed return authorization slip inside the box.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location near you.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing